FAQs
Does my device support eSIM?
Check if your device supports eSIM.
General Information About eSIM
Learn how eSIM works and why it's secure.
eSIM Activation & Setup
Follow easy steps to install and activate your eSIM.
Internet, Speed, and Data Usage
Check how fast your connection is and how to improve it.
Plan Start and Duration
See when your plan starts, ends, and how to track usage.
Payments & Refunds
Get to know your payment options and refund policies.
Reusing, Deleting, and Transferring eSIM
Learn how to remove, reuse, or switch between devices.
Using eSIM for Multiple People and Devices
Share, name, and manage eSIMs for family or across devices.
Does my device support eSIM?
Check if your device supports eSIM.
General Information About eSIM
Learn how eSIM works and why it's secure.
eSIM Activation & Setup
Follow easy steps to install and activate your eSIM.
Internet, Speed, and Data Usage
Check how fast your connection is and how to improve it.
Plan Start and Duration
See when your plan starts, ends, and how to track usage.
Payments & Refunds
Get to know your payment options and refund policies.
Reusing, Deleting, and Transferring eSIM
Learn how to remove, reuse, or switch between devices.
Using eSIM for Multiple People and Devices
Share, name, and manage eSIMs for family or across devices.
Customer Support
How to contact us, when we reply, and where to get help.